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Managing for adoption

The adoption health check — is this product delivering what it was implemented for?
What it involves
Adoption Operating Conditions — are we set up to run products this way at all?
The seven dimensions
Adoption Value Trace, and building the capability — from strategy to evidence, on one product or as your own discipline.
Both ways in

Before any of that

A talk, or a briefing — an hour on why a green dashboard is the weakest evidence you have.
The two teaching days — the recommended way into the capability path, and they can be booked on their own.
A scoped engagement — when the need is narrower than a standard service.

The research

Designing for Adoption Management: Opening the Black Box of Mandatory Software UseA four-year Industrial PhD by Cecilie Caroline Falch, IT University of Copenhagen, 2025 — and three of the four papers within it:
Why Managers Don’t Manage: An Interpretive Case Study of Information Systems Adoption Management
Enabling Intellectual Control through Diagnostic Artefacts: An Action Design Research Study of Adoption Management in Enterprise Systems
Creating Contextualised Adoption Metrics: A Method for Evaluating the Adoption of Mandatory Enterprise Software
What they produced is explained on Approach. Ask, and we will send the papers.

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